How to Get WhatsApp Green Tick Verification
The WhatsApp green tick (officially called Official Business Account badge) signals to customers that your business is verified and trustworthy. It appears next to your business name in chats and the contact info screen. While not every business qualifies, following the right process significantly increases your chances of approval.
Step-by-Step Instructions
- 1
Ensure you meet the eligibility criteria
Your business must be a notable, frequently searched brand. Meta evaluates based on media coverage, Wikipedia presence, industry awards, and overall brand recognition. Small local businesses are unlikely to qualify. The green tick is reserved for brands that customers actively search for on WhatsApp.
- 2
Complete Meta Business Verification
Before applying for the green tick, your Meta Business Account must be fully verified. Go to Meta Business Suite > Settings > Business Verification and submit all required documents. This is a prerequisite and separate from the green tick application itself.
- 3
Set up your WhatsApp Business API profile completely
Fill out every field in your WhatsApp Business profile: display name, profile picture (use your official logo), business description, address, email, and website. An incomplete profile will almost certainly result in rejection. Make sure your display name exactly matches your registered business name.
- 4
Enable two-step verification
Two-step verification adds a PIN to your API account and is required for the green tick application. Enable it through your BSP dashboard or the WhatsApp Manager in Meta Business Suite. This security step demonstrates that you take account protection seriously.
- 5
Apply through your BSP or Meta Business Suite
Submit your green tick application through WhatsApp Manager in Meta Business Suite. Navigate to Account Tools > Phone Numbers, select your number, and click 'Submit request.' Include a brief explanation of why your business should receive the badge, referencing your brand's public presence.
- 6
Wait for review and handle rejection gracefully
Meta typically reviews applications within 2-4 weeks. If rejected, you can reapply after 30 days. Use the waiting period to increase your brand's online presence, get press coverage, update your Wikipedia page (if eligible), and grow your WhatsApp messaging volume. Higher engagement rates improve your chances on the next attempt.
Pro Tips
- A Wikipedia page for your brand dramatically improves approval chances. It's one of Meta's primary signals of notability.
- Maintain a high-quality message reputation (low block/report rates) before applying. Meta checks your messaging behavior as part of the review.
- Don't change your display name right before or after applying, consistency signals legitimacy.
- If rejected, focus on building earned media coverage and retry in 30 days rather than filing multiple appeals.
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