WhatsApp Templates
E-Commerce Templates
Drive online sales with WhatsApp templates for cart recovery, order updates, product recommendations, and reviews.
20 Ready-to-Use Templates
Order Confirmation
Send an instant order confirmation with order number, item summary, and estimated delivery date.
Shipping Update
Notify customers when their order has been shipped with a real-time tracking link.
Delivery Confirmation
Confirm successful delivery and prompt customers to rate their experience or report issues.
Return & Exchange Request
Guide customers through the return or exchange process with step-by-step interactive messages.
Refund Status Update
Keep customers informed about their refund processing status with automated timeline updates.
COD Order Verification
Verify cash-on-delivery orders by asking the customer to confirm their intent before dispatch.
Product Review Request
Ask customers to leave a product review a few days after delivery with a direct review link.
Wishlist Price Alert
Notify customers when items in their wishlist go on sale or have a price reduction.
Order Cancellation Confirm
Confirm order cancellation and provide details about refund timeline and amount.
Size Guide Assistant
Help shoppers find the right size with an interactive size-guide chatbot flow.
Reorder Reminder
Remind customers to reorder consumable products based on their average usage cycle.
Bundle Deal Suggestion
Suggest money-saving product bundles based on the customer's browsing or purchase history.
Express Delivery Option
Offer customers the option to upgrade to express delivery for an additional fee before dispatch.
Out-of-Stock Substitute
Suggest alternative products when an ordered item is out of stock with one-tap swap options.
IG Shop Product Inquiry
Auto-respond to Instagram product inquiries with pricing, availability, and purchase links.
Gift Card Delivery
Deliver digital gift cards with redemption codes and instructions via WhatsApp.
Pre-Order Confirmation
Confirm pre-order placement with expected availability date and payment status.
Loyalty Tier Upgrade
Congratulate customers on reaching a new loyalty tier and outline their new benefits.
Multi-Item Order Split
Inform customers when a multi-item order will be delivered in separate shipments with individual tracking.
Exchange Pickup Schedule
Let customers pick a convenient date and time slot for return pickup via interactive buttons.
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