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💳WhatsApp for Fintech

Build Trust and Drive Adoption via WhatsApp

Onboard users faster, send transaction alerts, and deliver personalized financial nudges, all on the most trusted messaging channel.

35%Higher KYC completion rate
98%Transaction alert delivery rate
4xBetter engagement vs SMS

Fintech Bot

Online

Welcome to PayFlow! Let us complete your KYC in 2 minutes. Please share a photo of your Aadhaar card.

3:00 PM

Here you go [Aadhaar photo]

3:01 PM✓✓

Verified! Now a quick selfie for face match, please.

3:01 PM

[Selfie photo]

3:02 PM✓✓

KYC complete! Your account is active. You have a pre-approved personal loan of $5,000 at 10.5% APR. Want to know more?

3:02 PM

How do I activate UPI payments?

3:03 PM✓✓

Tap the link below to set your UPI PIN. Once done, you can send and receive money instantly. You will also get real-time alerts for every transaction here.

3:03 PM
Type a message...

Challenges Fintech Businesses Face

Sound familiar? These are the exact problems Superwaba solves for fintech businesses.

1

App download and KYC drop-off rates exceeding 60% during onboarding

2

Transaction alerts via SMS are often ignored or blocked by carriers

3

Customer support wait times erode trust in financial products

4

Cross-sell and upsell campaigns via email see single-digit engagement

Solutions

How Superwaba Helps Fintech

Purpose-built WhatsApp automation features designed for your industry.

1

Guided KYC Onboarding

Walk new users through document upload and verification steps inside WhatsApp with inline prompts.

2

Real-Time Transaction Alerts

Deliver instant payment confirmations, spending summaries, and fraud alerts on WhatsApp.

3

Loan & Credit Nudges

Send pre-approved loan offers, EMI reminders, and credit score updates to qualified users.

4

Support Escalation Bot

Resolve common queries like balance checks and statement requests instantly, escalating complex cases to agents.

Use Cases

What You Can Automate

Guide users through KYC document submission step by step
Send real-time UPI and card transaction alerts
Deliver monthly spending insights and budget tips
Remind users about upcoming EMI or SIP due dates
Share pre-approved personal loan or credit card offers
Collect CSAT scores after support interactions

35%

Higher KYC completion rate

98%

Transaction alert delivery rate

4x

Better engagement vs SMS

KYC drop-offs fell by a third once we moved onboarding to WhatsApp. Users just find it more natural.

Neha GuptaHead of Product, PayFlow

Ready to Transform Fintech with WhatsApp?

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