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🏥WhatsApp for Healthcare

Deliver Better Patient Experiences on WhatsApp

Reduce no-shows, streamline appointment booking, and keep patients informed, securely and at scale.

40%Reduction in no-show rates
70%Fewer front-desk scheduling calls
95%Patient satisfaction with WhatsApp updates

Healthcare Bot

Online

I need to book an appointment with Dr. Sharma

8:00 AM✓✓

Dr. Sharma is available tomorrow at 10AM, 2PM, or 4:30PM. Which time works for you?

8:00 AM

2PM please. Is it for consultation or do I need tests first?

8:01 AM✓✓

Booked for 2PM! Based on your last visit notes, Dr. Sharma recommends a blood test beforehand. Our lab is open from 7AM. Shall I book a 9AM lab slot?

8:01 AM

Yes please

8:02 AM✓✓

All set! Lab at 9AM, consultation at 2PM tomorrow. Remember to fast for 8 hours before the blood test. I will remind you tonight.

8:02 AM
Type a message...

Challenges Healthcare Businesses Face

Sound familiar? These are the exact problems Superwaba solves for healthcare businesses.

1

High no-show rates costing clinics thousands in lost revenue monthly

2

Front-desk staff overwhelmed with appointment scheduling and rescheduling calls

3

Patients unable to access lab reports and prescriptions outside office hours

4

Difficulty sending health tips and follow-up care instructions at scale

Solutions

How Superwaba Helps Healthcare

Purpose-built WhatsApp automation features designed for your industry.

1

Appointment Booking & Reminders

Let patients book, reschedule, and receive automated reminders via WhatsApp to slash no-show rates.

2

Lab Report Delivery

Send lab results and diagnostic reports securely through WhatsApp as soon as they are ready.

3

Post-Visit Follow-Ups

Automate check-in messages and care instructions after procedures to improve patient outcomes.

4

Health Campaign Broadcasts

Run seasonal health awareness campaigns and vaccination drives with targeted broadcast lists.

Use Cases

What You Can Automate

Send appointment reminders 24 hours and 1 hour before scheduled visits
Allow patients to confirm or reschedule via quick-reply buttons
Deliver prescription refill reminders automatically
Share post-surgery care instructions and recovery checklists
Broadcast flu vaccination availability to eligible patient segments
Collect patient satisfaction scores after each visit

40%

Reduction in no-show rates

70%

Fewer front-desk scheduling calls

95%

Patient satisfaction with WhatsApp updates

No-shows dropped by almost half. Patients love getting reminders on WhatsApp instead of missed phone calls.

Dr. Ananya DesaiChief Medical Officer, CarePlus Clinics

Ready to Transform Healthcare with WhatsApp?

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