Deliver Citizen Services on WhatsApp
Make government accessible. Ulet citizens access information, submit requests, and receive updates on the platform they already use.
Government & Public Services Bot
Online
How do I apply for a birth certificate?
8:00 AM✓✓To apply for a birth certificate, you need: 1) Hospital discharge summary, 2) Parents' ID proof, 3) Marriage certificate. You can submit these right here on WhatsApp or visit your local municipal office.
8:00 AMCan I submit the documents here?
8:01 AM✓✓Yes! Please share photos of the 3 documents one by one. I will verify and create your application. Let us start with the hospital discharge summary.
8:01 AM[Hospital discharge summary photo]
8:03 AM✓✓Received and verified! Now please share the parents' ID proof (Aadhaar, Passport, or Voter ID).
8:03 AMChallenges Government & Public Services Businesses Face
Sound familiar? These are the exact problems Superwaba solves for government & public services businesses.
Citizens face long wait times for basic information at government offices
Public service announcements via traditional media reach only a fraction of the population
Document submission for permits and licenses requires in-person visits
Feedback collection on public services is nearly nonexistent
How Superwaba Helps Government & Public Services
Purpose-built WhatsApp automation features designed for your industry.
Citizen Information Bot
Answer common questions about schemes, documents required, and office timings 24/7 via WhatsApp.
Service Request Tracking
Let citizens submit complaints, track resolution status, and receive closure notifications.
Public Announcement Broadcasts
Disseminate emergency alerts, policy changes, and event notices to large citizen groups instantly.
Document Submission Portal
Allow citizens to submit applications, upload documents, and receive digital receipts via chat.
What You Can Automate
65%
Reduction in office walk-in queries
90%
Citizen satisfaction with WhatsApp services
4x
Faster complaint resolution
“Office walk-ins dropped 65% after we launched the WhatsApp citizen bot. People get answers in minutes instead of standing in line for hours.”
Ready to Transform Government & Public Services with WhatsApp?
Join thousands of businesses automating their customer communication. Start your free 14-day trial today.
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