Bring the In-Store Experience to WhatsApp
Drive foot traffic, manage loyalty programs, and deliver personalized shopping assistance at scale.
Retail Bot
Online
Do you have the Nike Dunk Low in size 10?
12:00 PM✓✓Let me check... Yes! Nike Dunk Low in White/Black, size 10, is in stock at our MG Road store. Price: $110. Want me to reserve it for you?
12:00 PMYes! I will pick it up after work today
12:01 PM✓✓Reserved until 9PM tonight! Show this message at the counter. By the way, you have 280 loyalty points. Use 200 for $10 off this purchase?
12:01 PMDefinitely! Apply the points
12:02 PM✓✓Done! Your total will be $100. Points applied. See you at the MG Road store! We also have a buy-2-get-1 on socks this week.
12:02 PMChallenges Retail Businesses Face
Sound familiar? These are the exact problems Superwaba solves for retail businesses.
Foot traffic declining as customers shift to online browsing
Loyalty programs trapped in apps that customers rarely open
Store associates can't follow up with shoppers after they leave
Promotional flyers and SMS blasts yield diminishing returns
How Superwaba Helps Retail
Purpose-built WhatsApp automation features designed for your industry.
Store Visit Promotions
Send geo-targeted offers and in-store event invitations to drive foot traffic.
WhatsApp Loyalty Program
Let customers check points, redeem rewards, and receive tier upgrades via chat.
Personal Shopper Bot
Help customers find products, check stock availability, and reserve items for pickup.
Post-Visit Follow-Up
Re-engage shoppers who visited but didn't purchase with personalized product suggestions.
What You Can Automate
30%
Increase in repeat store visits
45%
Loyalty program engagement rate
3.5x
ROI on WhatsApp promotions vs SMS
“Our WhatsApp loyalty program has higher engagement than our mobile app. Customers actually use it because it's just a chat.”
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