Own the Customer Relationship on WhatsApp
Skip the marketplace middlemen. Build direct relationships, drive repeat purchases, and turn one-time buyers into brand advocates.
Comece o teste gratuitoCommon Challenges
Marketplace dependency means no direct access to customer data or relationships
Customer acquisition costs rising while lifetime value remains flat
Retention campaigns via email struggle with sub-20% open rates
Returns and exchanges require lengthy support interactions
How Superwaba Helps D2C Brands
Purpose-built WhatsApp automation features designed for your industry.
Welcome Series Automation
Greet first-time buyers with brand story, care instructions, and exclusive loyalty perks on WhatsApp.
Replenishment Reminders
Trigger reorder reminders based on average product consumption cycles.
VIP Segment Campaigns
Identify high-value customers and send early access, limited drops, and exclusive offers.
Easy Returns & Exchanges
Let customers initiate returns, select exchange products, and schedule pickups via chat.
Referral Program Automation
Enable customers to share unique referral links and track rewards through WhatsApp.
Use Cases
- Send a 3-part welcome drip to new customers after first purchase
- Trigger replenishment reminders for consumable products
- Run exclusive early-access campaigns for top 10% spenders
- Automate return pickup scheduling with courier integration
- Share user-generated content and reviews to build social proof
- Collect product feedback and Net Promoter Scores post-delivery
35%
Increase in repeat purchase rate
22%
Higher customer lifetime value
5x
ROI on WhatsApp campaigns vs email
“Moving our retention strategy to WhatsApp increased repeat purchases by 35%. Email never came close to these numbers.”
Ready to Transform D2C Brands with WhatsApp?
Join thousands of businesses automating their customer communication. Start your free 14-day trial today.